In the last quarter of year 2016, UCC management underwent a stringent evaluation process that included quality management system development, documentation review, internal audits, and Internal Audit Training conducted by Geotek Global Certifications Pvt. Ltd.(ISO Consulting).
As a recognition of the practices, procedures, protocols established for "Healthcare Services to Cancer Patients", UCC was granted ISO Certification 9001:2015. (certificate no. 16.GGCS.IN.09684).
To maintain our certification, We will perform annual audits, surprise audits and bring amendments to ensure compliance and to assess continuing initiatives for all round improvement and progress.
Ajay Balai, CEO, UCC said, “We believe that our decision to become ISO 9001:2015 certified is a proactive one that not only establishes our benchmarked services, but also anticipates the needs of our patients, and futher demonstrates our commitment to providing international-class service to all those we associate with - patients, their family and our fellow service providers. This is a hall-mark of the "UCC model of Patient-centric Cancer Care.”
ISO 9001 is a set of international standard and guidance documents for quality management and quality assurance. The standard represents an international consensus on good management practices, policies and procedures with the aim of ensuring that our organization can, time and time again, deliver the product or services that meet the customer’s quality requirements.